If I Get The Coronavirus Will My Life Insurance Policy Still Cover Me?

On the 31st of December 2019, the World Health Organization’s (WHO) China office was alerted to the fact that a previously unknown virus was behind several new pneumonia cases. Initially, nobody pushed the panic button, but less than 100 days on and the disease, originally tagged coronavirus but now called COVID-19,  has infected 859 395 people around the world.

At the time of writing this blog post, we’ve had  1353 (and 5 fatalities) confirmed coronavirus cases in South Africa, with our Health Department working around the clock to keep the infected quarantined and all of us at home.

We know as much as you do, but at Stangen we have policyholders who are at the core of everything we do. With that in mind, we’ve decided to provide you with everything we know and touch on the fact that while you have a policy with us, you are covered.

What is coronavirus?

Coronavirus is part of a large group of viruses most common amongst animals (called Zoonotic diseases by scientists). These Zoonotic diseases are infectious diseases caused by bacteria, viruses and parasites transmitted from animals to humans. In the recorded cases of coronavirus, people are known to have symptoms of a common cold, but which can escalate to something more serious, depending on the age and immune system strength of the individual.

How does the virus spread and what are the symptoms?

The coronavirus is spread primarily via contact with infected individuals through respiratory droplets generated when the person coughs or sneezes, or through exposure to saliva or discharges from the nose. The incubation period of the virus is said to be around 14 days, before the development of symptoms. Symptoms of the virus include:

  • upper respiratory tract illness (such as tonsillitis, laryngitis and similar illnesses)
  • runny nose
  • coughing or sore throat
  • headache and fever

The symptoms are very similar to that of the common cold, and these symptoms typically last for several days. Other indications of infection are a raise in temperature, dry coughing, difficulty breathing and aching muscles.

What we want you to know as policyholders?

We want our policyholders to understand the products that they have in place with us. Policyholders can rest assured that risks such as the coronavirus outbreak are catered for by some of the products that we offer.

Which Stangen products cover coronavirus?

There are three main products that Stangen offers which will cover any coronavirus-related claim event.

  • Life Cover
  • Funeral Cover
  • Salary Protection Cover

All our customers with existing Life Cover or Funeral Cover policies with Stangen will be covered should an insured event  (death)occur as a result of the coronavirus. That said, we also want you to know that researchers estimate that there is a mortality rate of around nine out of 1000 coronavirus cases resulting in death, and these are even fewer in younger people who have healthy immune systems. 

With regards to the Income (Salary) Protection product, the cover will only start once the deferred and waiting periods have been served. This product is focused on insuring a client’s inability to perform a job for a period of longer than three months.

What is the role of Stangen?

The role of any insurer is to manage risk. The coronavirus is something we cannot ignore. We have already made updates to our application process to identify potential coronavirus risks accurately. We urge all people applying for insurance with us to do so truthfully. If you are experiencing flu-like symptoms, you must mention it in your application.

What about Critical Illness & Disability Cover?

With Disability Cover, our policyholders are covered for total and permanent disability, which is highly unlikely to occur as a result of the coronavirus. With Critical Illness Cover, our policyholders are covered for  four main types of critical illnesses, being open heart surgery, heart attacks, strokes and cancer. Coronavirus is not covered under this product offering.

Here are some practical measures you can take

  • Wash your hands regularly and thoroughly (20 seconds or longer)
  • Always cover your cough, preferably cough into a tissue and dispose of in a bin that can close
  • Avoid (as much as possible) coming into contact with people who are sick and avoid sharing personal items such as food, utensils and cups
  • Avoid touching your eyes, ears and nose
  • Seek medical advice if you are sick if you have a fever or cough and have difficulty breathing

Practical measures your employer can take

Employers are being tested regarding how they respond to the many practical challenges posed by the coronavirus. South Africans are incredibly resilient individuals who band together in times of struggle. Here are some measures you as the employer can take to make sure your employees are kept as safe as possible from the virus:

  • compile policies for self-quarantine, absenteeism, sick leave and working from home
  • educate your staff on how to protect themselves and others
  • ensure proper  ventilation on your premises
  • ensure cleaners clean more often and use antiseptic products
  • Instruct employees who are feeling ill to remain at home if possible
  • Stop shaking hands as a form of greeting
  • Limit staff domestic and international travel where possible and avoid large gatherings (ie., conferences)
  • Work from home where possible
  • Ensure that you communicate clearly and work collaboratively with your employees
  • Be patient and understanding

Until then, the best we can do is apply some practical measures to keep ourselves safe.

Until next time.

The Wise About Life Team

74 Comments

  • Thanks for the information,God bless you all at Stangen.

    Reply
    • I don’t regret joining the cover keep up the good work STANGEN

      Reply
      • Hi Reggy, thank you for the kind words, we appreciate your trust in us.

        Reply
        • Hi my name is Innocent I have life cover with you guys nd I am happy. May u please call my mother cos I also encourage her to take a life cover but her English is not that good prefelaby get sm1 who cn speak Isiswathi or Zulu. Her name is Felicia Mhlanga 0736469291

          Reply
          • Hi Innocent, thank you for the contact details, one of our consultants will be in touch with your mother.

          • Hi Innocent, thank you for your contact details one of our consultants will be in touch.

        • May u also call me I just wanna check if my policy is up to date. 0719921559

          Reply
          • Hi innocent, thank you for your contact details, one of our consultants will be in touch.

      • Hi Masabata, you are welcome and thank you for taking the time to read the article.

        Reply
    • Thank u stangen for taking care of your clients.you r the best

      Reply
  • Thank you for the advice I’m happy with my policy it pays me on time for my father thank you Stangen thank you

    Reply
  • Good day, it’s good news to hear from Stangen and also the news that China has at this stage gotten to grips with the Corona virus, it’s very important that such events get back to us now, good news..bravo to Stangen.????????

    Reply
    • Hi Gilbertson, thank you for your contact details, is this with regards to a life or funeral policy?

      Reply
    • Hi Lungi, yes we are all hoping this pandemic comes to an end. For now lets keep safe.

      Reply
      • Thank you for the good advice,please call me to 0843041573

        Reply
  • You the best, thank you for your quick assistance in my time of need.

    Reply
    • Hi Geraldine, thank you for sharing, and we are glad that we assisted you.

      Reply
  • Thanks for the info. Please check the paragraph with heading “How does the virus spread…”. The first part of it is there by mistake I’m sure.

    Reply
    • Hi Lungi, thank you so much for making us aware of the paragraph, and for taking the time to read the article.Truly appreciated.

      Reply
  • Hi I’m Mrs N. N ntombela I have problem in behalf of my policy its been 4 months they didn’t deduct the money to my account so I’m worried. Could you please contact me 0715253817 it’s urgent

    Reply
    • Hi Ntombi, thank you for contacting us and providing us with your contact details, one of our consultants will be in touch.

      Reply
    • Hi Zanele, thank you for the feedback, we want our clients to know that we will always be there in their times of need. Again, you are welcome.

      Reply
  • Thanku stangen for this info much appreciated, & happy to hear China got a grip.on the virus

    Reply
    • Hi Anita, thank you so much for the feedback, we appreciate your time and being part of the family. Yes, hopefully there will be a solution to clear this pandemic.

      Reply
    • Hi Portia, thank you for sharing and taking the time to read the article.

      Reply
  • Thank you for contacting your policy holders…reassuring in these difficult times.

    Reply
    • Hi Marilyn, you are welcome, and thank you for taking the time to read this article. We want our clients to know that we always have their backs.

      Reply
    • Hi Nomakhosi, thank you so much for taking the time to read this blogpos.

      Reply
    • Hi Joseph, thank you for taking the time to read the article, we appreciate your time, and hope you stay safe.

      Reply
  • Am really happy to hear all this information it really helps us all.but I was thinking that my cover with you has lapse so my question is that am I still have chance to re apply for my life and funeral cover.Thank you

    Reply
    • Hi Ntebogeng, thank you for sharing and you are welcome. Yes, you can still apply for life cover and funeral cover. Please provide us with your policy number to see if your policy is still active and contact details. Thank you.

      Reply
      • Hi Lerato, yes we want our clients to know that they are in good hands.

        Reply
  • Good day,

    I’m thoroughly great full that i choose Stangen as my life policy.

    Your standard are highly classified and very professional, may the Lord be merciful and have grace upon us.

    Therefore keep on what your doing Stangen, your the best insurance for life.

    Sincerely
    R. Leslie

    Reply
    • Hi Rabbie, thank you so much for your feedback, we appreciate that you took the time to read the article. We always want our clients to be fully satisfied and make sure that we look after your needs. Stay safe!

      Reply
    • Hi Rebecca, thank you for sharing, we truly appreciate your feedback. And stay safe.

      Reply
  • Thank you so much for the info and consideration towards us your clients. I appreciate it ????

    Reply
  • I recently got a quote from Stangen and the premium is so afford it seems too good to be true. It is almost half of what I was paying with a well known insurance company. I did not know of Stangen and I came across them on the internet. I’m worried about them not being well known and all my colleagues say the same thing. Am I making the right choice? What guarantee do I have that the company will pay out for my children in the future when I am not around? I need some reassurance……

    Reply
    • Hi Zama, thank you so much for contacting us and asking the right questions, please send us your contact details and one of our consultants will contact you to give you more information regarding your policy and Stangen as an insurance company. We always pride ourselves to offering our clients the best service and being there in their time of need. We can assure that you have made the right choice by choosing us.

      Reply
    • Hi Mbongeni, thank you for being part of the group and taking the time to read the article.

      Reply
  • Thank you very much to all at Stangen we your clients appreciate keeping us up to date

    Reply
    • Hi Aletta, thank you for taking the time to read the article, much appreciated and stay safe.

      Reply
  • I,m one of the policyholders to stangen,please call me to 0843042573 according to my policy.

    Reply
    • Hi Frans, thank you for your contact details, one of our consultants will be in touch.

      Reply
  • Thanx for info let’s pray for this virus God will help us

    Reply
  • Good day kindly call me as l want to change account number for you to debit from.

    Reply
    • Hi Mary, thank you fr contacting us, please send us your contact details and one of our consultants will be in touch.

      Reply

Leave a Reply

Your email address will not be published. Required fields are marked *

Be Wise - Find your ideal plan with Stangen

We understand that you want to make wise choices that suit you. Use our cover calculator to easily get an idea of your cover requirements.

Need assistance? We'll call you back.

Why not subscribe?

What can you expect from us? We promise to keep content on this site relevant and useful so that you can make wise money choices.
Every time we knock out another great piece of “stay financially wise” content, we will send you a notification via email.